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Servicing the Customer

Our success not only comes from producing #1 Quality tools, but also from our unparalleled service. From our Customer Service Representatives to our extensive Sales Team and Product Specialists, Makita is dedicated to delivering complete customer satisfaction.

For power tools that need to be serviced or repaired, it is reassuring to know that Makita is there with a comprehensive service.

Makita Singapore Repair Center Advantages:

  • Qualified, trained technicians
  • Free estimates and quotation for repair
  • Genuine quality Makita replacement parts
  • Free repair pick-up and delivery to and from Makita Singapore Dealers only
  • Most tools repaired in 48 hours or less
  • Free technical support center

 

Warranty

 

Every MAKITA tool is thoroughly inspected and tested before leaving the factory. Subject to the following Terms and Conditions, from the date of purchase, this tool is

warranty against defective materials and manufacturing defects for a period of 6 MONTHS.

The period and conditions of our warranty as follows:

  1. Sales receipt must be presented when servicing or warranty is required.
  2. Warranty ONLY cover tools distributed by Makita Singapore Pte Ltd. Warranty does not cover tools purchased overseas or distributed by other countries.
  3. This warranty is ONLY valid if the warranty registration is returned to us within 7 DAYS from the date of original purchase.

This warranty will be null & void in any of the following events during the warranty period:

  1. The product unit has undergone repair, attempted repair, dismantle or modifi­cation in any way whatsoever by any other person.
  2. Damage resulting from use of improper accessories, non genuine replacement parts, disassembly, tampering, alternation and repairing in any way that affects the reliability

and performance.

  1. Damage resulting from negligence, accident, disaster, improper storage or maintenance, abuse and misuse in evident caused by overloading the tool beyond its capacity.
  2. Abnormal voltage or usage of generator, wrong usage not in accordance with the Operation Manual.
  3. If the Serial Number on the tool, seal on the battery and charger has been defaced or removed.
  4. If any information on the warranty card has been defaced, removed, altered, unreadable or unclear (date of purchase, Serial Number, etc.)
Service Centres
  • Makita Singapore Pte. Ltd.
    7, Changi South Street 3,
    Singapore 486348
    Phone: +65 6545 4418
    Fax: +65 6546 8711
  • Olympia Machinery Store
    175, Nawabpur Road Dhaka-1100
    Phone: +880 2955 2804
     
    Olympia Machinery Store
    188/A Jubilee Road, Chittagong
    Phone: +880 3161 4623
    Email: salehaenterprise@gmail.com
  • Eng Guan
    Unit 9, 10 & 11, Lot 25115, Kg Penykalan,
    Gadong BE3719, Brunei Darussalam
    Phone: +673 2420 066
     
    Hock Hung Hin
    No. 123/124, Bangunan Bersurat, Jalan
    BatuBersurat, Gadong, Bandar Seri Begawan
    BE3519, Brunei Darussalam
    Phone: +673 2453 898
  • Makita Factory Service Center
    No.D-36/2, Lan Thit Road, Insein Tsp, Yangon Myanmar
    Phone: +959-7691 15388, +959-7623 26433
     
    Super Swam Company Limited
    No.181, 185 Room No.9(A),
    Bo Myat Tun Strret, Ward No.(9), Botahtaung Tsp, Yangon, Myanmar
    Phone: +959-2622 01744, +959-9740 26481
     
    TOOLSACT CO., LTD.
    No.28, Sabai Street, Thirimon Plaza, Bayint Naung, Mayangone Township, Yangon, Myanmar.
    Phone: +951-681123, +959-2626 36367
     
    Tong Tah Company Limited
    No.3, Room 4/5, Botayaung Pagoda Road, Pazundaung Tsp, Yangon, Myanmar.
    Phone: +959-392699, +951-8391699
     
    BEST TOOLS
    WELDING MACHINES, POWER TOOLS & HAND TOOLS TRADING
    PaPa-21/59+60, Corner Of YawMinGyi Rd & Padonma St, Bet: 65 & 66 Street, Industrial Zone(1), Mandalay, Myanmar.
    Phone: +952-5154202, +959-9643 06222
     
  • STO Service Centre

    Haveeree Hingun, Maafannu, Malé 20219,

    Republic of Maldives,

    Phone: +960 3012495,

    Email: service@stomaldives.net

  • Watt & Volt House
    Dillibazar. P.O. Box. : 2108, Ktm. City. :
    Kathmandu
    Phone: +977 1441 1330
  • Makita Service Center
    Shop 105/106, Mezzanine Floor, Ferozepurwala Centre,
    Jeswani Street, Serai Road, Karachi

     M.A. Chaudhry & Co
    48-B, Brandreth Road, Lahore (Province: Punjab)
    Phone: +92 (042) 37653245

     Nisar Brothers
    417-Babu Bazar, Rawalpindi Cantt
    Phone: +92 (051) 5566644

     Chenab Pak Mill Store
    Railway Road, Faisalabad
    Phone: +92 (041) 2635201

  • Brown and Company PLC – Main service
    223, T B Jayah Mawatha, Colombo, 10, Sri Lanka
    Phone: +94 (77) 224 0350

      

    Brown and Company PLC- Service
    758, Anuradapura Road , Dambulla
    Phone: +94 (077) 625 6188

     

    Deshan Enterprises – Authorized Distributor
    77B, Colombo Road, Piliyandala
    Phone: +94 (0777) 802112

  • Main Service Center
    Street No. 17, Gate No. 227 A , Industrial Area
    Phone: ++(974)4434-3030
    E-mail: service@nehmeh.com
    P.O.Box 99, Doha - Qatar 
     
    B-Ring Service Center
    Showroom: No. Bldg No. 175, B-Ring road, Handasa Street
    Phone: +(974)4434-4029
    Fax: +(974)4442-3378
    E-mail: service@nehmeh.com 
    P.O. Box 99, Doha - Qatar 
     
    Barwa Service Center
    Bldg. 4, Shops 19-20, Barwa Village, Airport-Al Wakrah Road
    Phone: +(974)4434-3021
    Fax: +(974)4442-3378 
    E-mail: service@nehmeh.com
    P.O. Box 99, Doha - Qatar 
     
    Al Khor Service Center
    Opp. Al Khor Municipality Bldg, next to QIB, Al Khor
    Phone: (+974) 4434 4093
    Fax: +(974)4442-3378
    E-mail: service@nehmeh.com 
    P.O. Box 99, Doha - Qatar 
     
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